Terms and Conditions
Welcome to the "Ebdaa Trip Center (ralebdaa.com)" platform for education and training. By using our platform, you agree to comply with these terms and conditions. Please read them carefully before using our services.
Definitions
- "Platform": Ebdaa Trip Center (ralebdaa.com) training website
- "Services": All courses and training programs offered
- "User": Any person using the platform
- "Content": All educational and training materials
- "Company": Ebdaa Trip Center (ralebdaa.com)
Terms of Use
Eligibility
- You must be over 18 years old to use the platform
- If under 18, parental consent is required
- Accurate and up-to-date information must be provided
- Multiple accounts for the same person are not allowed
Account Creation
- An account is required to access paid services
- You are responsible for keeping your password confidential
- You must notify us immediately if your account is compromised
- We reserve the right to suspend or terminate suspicious accounts
Use of Content
Permitted Rights
- Access only to paid content
- Viewing materials for personal use
- Downloading only materials designated for download
- Participating in forums and discussions
Restrictions
- No sharing of content with others
- No copying or reselling of training materials
- No use of automated programs to download content
- No attempts to bypass or break security measures
Payments & Fees
Pricing
- Course prices are listed in Saudi Riyals (SAR)
- We reserve the right to change prices depending on conditions, content, or trainers
- Special offers are limited by time, availability, and specific conditions
Payment Methods
- Credit and debit cards
- Bank transfer
- STC Pay
- Cash payment
Refund Policy
- Full refund available within 14 days of subscription
- No refunds after completing 25% of the course
- Refunds processed within 5–10 business days
- Some discounted courses are non-refundable
- Some courses come with a "Golden Guarantee" (benefit or get your money back)
Acceptable Conduct
Allowed:
- Constructive participation in discussions
- Asking questions and seeking clarifications
- Providing feedback and suggestions
- Sharing positive learning experiences
Prohibited:
- Harassment or abuse of other users
- Posting offensive or illegal content
- Advertising or promoting other services
- Violating intellectual property rights
Intellectual Property
- All content is protected by copyright
- Trademarks are owned by the company
- Users retain rights to content they publish
- We reserve the right to use submitted content for improvement
Responsibilities & Warranties
Our Responsibilities
- Providing high-quality educational services
- Protecting users’ personal data
- Offering appropriate technical support
Your Responsibilities
- Using the platform legally and appropriately
- Keeping your account secure
- Paying fees on time
- Respecting the rights of other users
- Intellectual property: Not sharing course content without written approval from management
Termination of Service
Termination by You
- You may cancel your account at any time
- You will lose access to all paid content
- Your data will be stored according to the Privacy Policy
- Unused fees may be refunded
Termination by Us
- We reserve the right to terminate accounts in violation of policies
- Notification will be given before termination when possible
- Accounts inactive for more than one year may be closed
- No refunds for accounts terminated due to violations
Governing Law
- These terms are governed by the laws of the Kingdom of Saudi Arabia
- Any disputes will be resolved in Saudi courts
- Arabic is the reference language in case of conflict
- An amicable solution is preferred before legal action
Updates to Terms
We reserve the right to update these terms. Important updates include:
- Users will be notified of updates via email
- Updates take effect 11 days after notification
- Continued use of the platform means acceptance of updates
- You may terminate your account if you do not agree with updates